Upcoming Virtual Roundtables
Customer Experience Collective
October 2025
Wednesday, October 8, 2025
Virtual
US Only
Customer experience is evolving at an unprecedented pace, driven by rising customer expectations, rapid technological advancements, and the increasing need for personalization. Today’s CX leaders must navigate complex challenges - balancing innovation with human connection, optimizing digital experiences, and fostering customer loyalty in an ever-changing landscape.
Our roundtable events bring together top industry minds to exchange insights, tackle challenges, and uncover strategies that elevate CX. Join the conversation and stay ahead in the future of customer experience.
Customer Experience Collective
May 2026
Thursday, May 28, 2026
Virtual
US Only
The future of customer experience demands bold thinking and agile leadership. As customers grow more empowered and technology continues to reshape every touchpoint, CX leaders must reimagine how to deliver meaningful, seamless, and differentiated experiences. From harnessing AI to creating emotionally resonant journeys, the pressure is on to lead with both innovation and empathy.
Our virtual roundtables are designed for senior CX professionals ready to push boundaries. Engage in candid conversations with peers, explore emerging trends, and gain actionable insights to shape your CX strategy for tomorrow’s world.
Customer Experience Collective
November 2026
Wednesday, November 11, 2026
Virtual
US Only
The landscape of customer experience is shifting faster than ever. With empowered customers, evolving technologies, and a demand for more personalized interactions, CX leaders face the challenge of delivering experiences that are both innovative and deeply human. Success now requires not just smart solutions, but thoughtful, emotionally resonant design at every touchpoint.
Our virtual roundtables offer senior CX professionals a space to think differently. Collaborate with peers, explore emerging trends, and gain practical strategies to create experiences that truly stand out — and lead the way in shaping the future of CX.